FREQUENTLY ASKED QUESTIONS

General

• Why should I become a partner of the iFOREX Group?

  Forex is one of the fastest growing online industries today. You can take part of the Forex revolution as an affiliate and could make money by letting future traders enter this increasingly popular financial market.

• Who can Join?

  Anyone above the age of 18.

• Are there any fees for becoming a partner of iFOREX?

  Our affiliate guidelines ensure that there are no costs or monthly fees for becoming a partner of the iFOREX Group.

• How do I open a partner account?

  Simply fill out our registration form and the affiliate agreement here. After you receive an email confirmation, the affiliate manager will contact you to explain about the marketing materials and confirm your payout structure. Then, you can enter our affiliate website and select the marketing materials you want to use.

Once you’ve signed up

• Do I have access to your support services?

  Absolutely. We provide all of our affiliates with multi-lingual support services. Once you are confirmed as an affiliate, our customer support team will be available to answer any questions regarding set up, account details, payment information or any other questions you may have.

• What if I forget my password?

  No problem. Simply email Partners@activelyinvesting.com and we will walk you through the steps.

• How may I contact you for further information?

  If you didn’t find your question among our FAQs, simply go to the Contact Us page or email us at Partners@activelyinvesting.com and we’ll be happy to assist.

• Can I refer an affiliate?

  Absolutely! To refer an affiliate, simply use the refer affiliate link you have in the main page of your account. You will get percentages from the commissions they earn. Once affiliates sign up using your referral link, you can begin to receive payments for their work.

• How do I promote the brands of the iFOREX Group?

  You can promote us by using the free affiliate Marketing Tools available in your account.
  
  Place links and banners which carry your affiliate ID at:

  • Sites you have access to: Your own sites, blogs you are active in, profiles, etc.
  • Your friends’ sites and affiliate blogs

  
  
  You can also:

  • Negotiate with site owners to promote at their sites
  • Start a pay per click campaign
  • Open a new forum or a mini site focusing on financial topics
  • Send newsletters to potential traders
  • Use community networking sites such as Facebook and others

• Do I need to have a website?

  No. Having an affiliate blog or website is an excellent marketing tool, but it is not necessary. There are many ways to conduct a very effective marketing campaign and we can provide you with consultation and materials to support your work.

• Do you offer White Labels?

  The iFOREX Group offers white label services via our B2B brand 'iFOREX Prime'. For further information, go to: www.iforexprime.com

• What’s important to know when you promote the iFOREX Group?

  The iFOREX Group adheres by strict regulatory demands that change between regions. Please make sure that you understand the legal restriction of each region and use only authorized and approved marketing materials. Before you begin promoting one of our brands, please refer to our Marketing Guidelines.

Commissions and payments

• How does the commission structure work?

  The commission you receive depends on the affiliate agreement. You can login to your account to view your commissions at your convenience.

• What is CPA?

  Cost Per Acquisition, commonly referred to as CPA, is a commission structure in which you receive a predetermined commission for each new, approved and active customer that opens and operates a new account through our affiliate program.

• What is the definition of a Customer?

  A Customer is someone who has been referred through one of your affiliate marketing tools and fulfilled all the conditions specified in the Affiliate Agreement.

• What is the CPA requirement?

  The trader must deposit the required minimum funds and open/close at least 5 positions at a total combined volume of at least $50,000 to be consider a qualified client.

• When is the affiliate commission paid?

  Affiliate commissions paid until the 15th of the following month.

• How is the affiliate commission paid?

  Affiliates can be paid via wire transfer, PayPal or directly into their trading account.

• What is the minimum payout amount for commission?

  For Wire Transfer, the minimum payout is 300 USD. Should the Commission for any calendar month be less than 300 USD, the commission will be carried over to the next calendar month until the total payment equals to or exceeds 300 USD.
  For PayPal/ trading account, there is no minimum payout.

• Why didn’t I get paid?

  If this occurs, please contact your Affiliate Manager. This does not happen often, but when it does, it is most likely due to payment details not being correct or because the payment was rejected. Make sure to double check your payment details carefully. Once your payment details are corrected, the missing payment will be added to the following month’s payment period.

• Can my commissions be negative?

  Although commissions are almost always positive, there may be very specific cases in which commissions can be negative on a specific day. For example, if your commissions’ structure is CPA, and a customer you brought committed a chargeback or a Fraud, then you would incur a negative commission. It will equal the amount of commission you previously received for bringing the customer.

• Where can I find my payment reports?

  You can find the conversion report – and other reports - under the ‘Reports’ tab, on the left side. You can also view the billing history under ‘My Account’.

Technical questions

• What is the duration of the cookie?

  It is a 180-day cookie.

• Where can I see the report of my activity?

  You can find all the reports under the ‘Reports’ tab. It includes various reports about your activity, payments and performance.

• How can I generate a tracking link?

  You can create a link using our affiliate software.

  1. Go to your account
  2. Click ‘Offers’
  3. Choose the offer you want
  4. Choose the landing page you need
  5. Your link will be generated automatically

  Important: Do not use the preview landing page URL. Only use the tracking link.
• Where can I find more marketing tools?

  We offer designated banners, emails, text, destination links, mailers and landing pages in multiple languages, brands and adapted to various regions, to ensure your affiliate marketing campaign is optimized for highest conversions. For additional information, please see our Marketing Tools page.